Melissa Valentine’s Publications
2023
Valentine, M.A., Asch, S., Ahn, E. Who Pays the Cancer Tax? Patients’ Narratives in a Movement to Reduce Their Invisible Work. Organization Science. 📄
XE Hu, R Hinds, M Valentine, MS Bernstein. A" Distance Matters" Paradox: Facilitating Intra-Team Collaboration Can Harm Inter-Team Collaboration. CSCW 2022: ACM Conference on Computer-Supported Cooperative Work. 📄
2022
Kim, S.H., Song, H., Valentine, M.A. Learning in Temporary Teams: The Varying Effects of Partner Exposure by Team Member Role. Organization Science. 📄
2021
Lix, K., Goldberg, A., Srivastava,S.B., Valentine, M.A. Aligning Differences: Discursive Diversity and Team Performance. Management Science. 📄
Rahman, H., Valentine, M.A. How Client Managers Maintain Control Through Collaborative Repair: Evidence from Platform-Mediated “Gigs”. Organization Science. 📄
2020
Kellogg, K.C., Valentine, M.A., Christin, A. Algorithms at Work: The New Contested Terrain of Control. Academy of Management Annals. 📄
2019
Whiting, M., Blaising, A., Barreau, C., Fiuza, L., Marda, N., Valentine, M.A., Bernstein, M. Did It Have To End This Way?: Understanding The Consistency of Team Fracture. Proceedings of the ACM on Human-Computer Interaction. 📄
2018
Valentine, M.A., Tan, T.F., Staats, B.R., Edmondson,A.C. Fluid Teams and Knowledge Retrieval: Scaling Service Operations. Manufacturing & Service Operations Management. 📄
Valentine, M.A. When Equity Seems Unfair: The Role of Justice Enforceability in Temporary Team Coordination. Academy of Management Journal. 📄
Zhou, S., Valentine, M.A., Bernstein, M.S. In Search of the Dream Team: Temporally Constrained Multi-Armed Bandits for Identifying Effective Team Structures. Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. 📄
2017
Valentine, M.A. Renegotiating Spheres of Obligation: The Role of Hierarchy in Organizational Learning. Administrative Science Quarterly. 📄
Retelny, D., Bernstein, M.S., Valentine, M.A. No Workflow Can Ever Be Enough: How Crowdsourcing Workflows Constrain Complex Work. Proceedings of the ACM on Human-Computer Interaction. 📄
Valentine, M.A., Retelny, D., To, A., Rahmati, N., Doshi, T., Bernstein, M. Flash Organizations: Crowdsourcing Complex Work by Structuring Crowds As Organizations. Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems. 📄
Salehi, N., McCabe, A., Valentine, M.A., Bernstein, M. Huddler: Convening Stable and Familiar Crowd Teams Despite Unpredictable Availability. Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. 📄
2015
Gardner, H.K., Valentine, M.A. Collaboration among Highly Autonomous Professionals: Costs, Benefits, and Future Research Directions. Advances in Group Processes. 📄
Valentine, M.A., Nembhard, I.M., Edmondson, A.C. Measuring Teamwork in Health Care Settings: A Review of Survey Instruments. Medical Care. 📄
2014
Valentine, M.A., Edmondson, A.C. Team Scaffolds: How Mesolevel Structures Enable Role-Based Coordination in Temporary Groups. Organization Science. 📄
Retelny, D., Robaszkiewicz, S., To, A., Lasecki, W., Patel, J., Rahmati, N., Doshi, T., Valentine, M.A., Bernstein, M. Expert Crowdsourcing with Flash Teams. Proceedings of the 27th Annual ACM Symposium on User Interface Software and Technology. 📄
Edmondson, A.C., Gerstein, B.S., Valentine, M.A. Merrimack Pharmaceuticals, Inc. (A). HBS Case Collection. 📄
2013
2012
Singer, S., Kane, N., Eeckloo, K., Valentine, M.A. Strained Local And State Government Finances Among Current Realities That Threaten Public Hospitals’ Profitability. Health Affairs. 📄
2010
Blustein, J., Borden, W., Valentine, M.A. Hospital Performance, the Local Economy, and the Local Workforce: Findings from a US National Longitudinal Study. PLOS Medicine. 📄
